Our Archive Call Recording Storage and Retrieval service removes all sensitive cardholder data from your call recording legacy infrastructure, so that you can more readily comply with PCI DSS. As a QSA validated level 1 service provider we encrypt recordings and store them in our cloud where we have implemented all the controls to meet PCI DSS so that you don’t have to. Appropriate access and audit controls are built into our user-friendly web-based portal ensuring that you’re provided with easy, safe access whenever you need it.
Secure access at any time
We provide a secure, hosted portal for instant searching and compliant playback of your call archive. Files are unencrypted using your encryption keys held in a Hardware Security Module (HSM), which means that only fully authorised users can play them back.